Returns & Refund Policy

Returns & Refund Policy

🛍️ Our Return Promise

At Dust And The Glory, we want you to love what you ordered. If you're not 100% satisfied, we're here to help.

🔁 Returns

We accept returns on eligible items within 7 days of delivery.

To qualify for a return:

  • Items must be unused, unwashed, and in their original packaging
  • Proof of purchase is required (order number or confirmation email)

Note: Sale items, gift cards, and personalized/custom products are non-returnable.

💸 Refunds

Once we receive and inspect your returned item, we’ll notify you by email.

  • If approved, your refund will be processed to your original payment method
  • Please allow 5–10 business days for the refund to reflect

🚚 Return Shipping

  • Return shipping is the responsibility of the customer
  • We recommend using a trackable shipping service
  • Original shipping charges are non-refundable

🔄 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at:

📧 support@dustandtheglory.com

❌ Cancellations

Orders can be canceled within 1 hour of placing them. After that, we begin processing and can't guarantee cancellation.

📞 Need Help?

If you have any questions about returns or refunds, feel free to contact us: